Get regular news, latest techniques and case studies on web analytics.

Measuring the effectiveness of site search

Posted on July 29th, 2005   Comment

The quality of your site search can make or break your website. A well-functioning search engine makes the content more accessible to users and helps improve their online experience. With this in mind, it is essential to measure the effectiveness of search functionality. This excerpt from Measuring the Success of Your Website shows you how.

read more

Search keyword analysis – A simple technique for improving online customer experience

Posted on July 27th, 2005   Comment

Analysis of the keywords that your customers use to search your website is one of the best insights you’ll get into your customers. If you’ve got some database skills, you can start analysing these keywords straight away – we’ll show you how.

read more

For actionable web analytics, you need control

Posted on July 22nd, 2005   Comment

One of the lessons I’ve learned as a web analytics consultant is to assess the client’s ability to make changes to their websites very early in the process. Why? Web analytics should produce actionable information, and often involves making changes to the website.

read more